Lead Maintenance Technician - Multifamily Property - Wakonda

Des Moines, IA

Earn Up to $78,000/Year with Bonuses

Are you ready to take your career to new heights? Do you love working in collaborative, inclusive environments with people who genuinely care about you and cheer for your success? Come work with us at ARTISAN Management Group, where great people encounter better opportunities.

What’s most important to you in your workplace? Is it a fun work experience that builds teams and leaves you fulfilled? Is it a growing business with opportunities for career advancement? How about competitive salaries, excellent benefits, and generous time off? That’s us. That’s ARTISAN.

The award-winning Wakonda Village and Manor offers modern apartment living, our amenities are the best in the market, including a recently updated fitness center, large resort-style swimming pool and deck and a dog park.

Wakonda Village

We all want to Live Well, LIVE ARTISAN.

This is your opportunity to be a part of our diverse and inclusive, growing community. Apply Today!

Position Summary: The Lead Maintenance Technician plays a critical role in ensuring the overall upkeep and functionality of the apartment community. This is a working lead position, with day-to-day maintenance responsibilities at its core. In addition to performing repairs, preventive maintenance, and responding to resident service requests, the Lead Technician will serve as a resource and mentor to the maintenance team, helping to uphold standards, share knowledge, and contribute to a culture of continuous improvement—without assuming full supervisory or managerial duties.

Key Responsibilities:

  • Perform hands-on maintenance duties including troubleshooting, diagnosing, repairing, or replacing:
    • HVAC systems (split systems, heat pumps, PTACs)
    • Appliances
    • Electrical and plumbing systems (including water heaters)
    • Building elements (floors, walls, ceilings, doors, windows, roofing, siding, etc.)
  • Complete resident work orders in a timely, courteous, and professional manner.
  • Participate in the on-call emergency maintenance rotation and ensure proper response protocols are followed.
  • Assist in maintaining curb appeal and community standards through exterior and grounds upkeep.
  • Support property readiness by participating in apartment turnovers, inspections, and make-readies.
  • Help implement preventive maintenance schedules to extend equipment life and minimize breakdowns.
  • Maintain safety procedures, proper storage of tools/equipment, and adherence to OSHA and EPA standards (especially regarding pool/spa maintenance and refrigerant handling).
  • Provide informal guidance and support to maintenance team members; offer troubleshooting tips, share best practices, and help new team members onboard and learn the Artisan way.
  • Coordinate with the Community Manager or Maintenance Supervisor on vendor oversight and supply needs, as requested.
  • Maintain accurate logs and inventories of tools, parts, and maintenance activities.
  • Lead by example in following Artisan policies and procedures, Fair Housing, ADA, and other regulatory standards.
  • Participate in Artisan-led training and development programs.

Qualifications:

  • 5+ years of experience in multifamily or similar maintenance environment preferred.
  • EPA Universal or Type II Certification preferred.
  • CPO (Certified Pool Operator) certification, or willingness to obtain.
  • Ability to mentor and lead by example, with strong communication and troubleshooting skills.
  • Proficiency with hand and power tools; capable of lifting 50+ lbs, working on ladders, and in varying conditions.
  • Organized, self-motivated, and solution-oriented.

ESSENTIAL QUALITIES

  • A friendly personality and a genuine desire to help others.
  • The ability to think clearly and make quick decisions.
  • Numeracy and logistical planning skills.
  • A professional manner and a calm, rational approach to hectic situations.
  • The ability to balance prospects, residents, and business priorities.
  • Flexibility and a “can do” ARTISAN mentality.
  • Commitment to a positive culture.

REQUIREMENTS FOR MAINTENANCE TECHNICIAN

  • High school diploma or equivalent.
  • Proven experience as maintenance technician.
  • Basic understanding of electrical, hydraulic, and other systems.
  • Knowledge of general maintenance processes and methods.
  • Working knowledge of tools, common appliances, and devices.
  • Preference for candidates with desired certifications: CAMT, boiler license, EPA, CPO, electrical, plumbing, first aide, etc.
  • Ability to troubleshoot and repair HVAC equipment, plumbing systems, electrical systems, all major appliances, pool and spa equipment and other community systems.
  • Basic computer proficiency preferred.

OUTSTANDING HEALTH BENEFITS & PAID TIME AWAY

  • Health Coverage – Including medical, dental, and vision plans to keep you and your family covered.
  • Flexible spending accounts - Set aside pre-tax dollars for medical or dependent care expenses.
  • Company paid short-term & long-term disability insurance to protect your income if the unexpected happens.
  • Employee Assistance Program (EAP) - Confidential support for personal or professional challenges.
  • Voluntary benefits - Options for additional life insurance, critical illness, and disability coverage.
  • 401(k) Retirement Plan – With a 3% annual company match to help you plan for the future.
  • Paid Time Off – Including vacation, sick leave, and 10 paid holidays each year.
  • Birthday PTO - Enjoy a paid day off to celebrate

Artisan Management Group is an Equal Opportunity Employer.

Now is your opportunity to be a part of this diverse and inclusive, growing community. Apply Today!


JOB CODE: 1000236